Privacy & Cookie Policy

What type of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way.

This may include:

  • information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type, referral source, length of visit and number of page views – via Google Analytics).

  • Data/information entered via the contact and mail subscribe forms

  • Any other information submitted to us

We may collect, store and use the following kinds of personal data:

  • Email addresses and other contact information

  • Website hosting, database, email set-up information and FTP details

  • Any other information that you choose to send to us in relation to past, on-going and future projects/work/queries.

 

How do we collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only. An example of this is when you fill in the contact form or subscribe to our mailing list.

 

Why do we collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

 

Website Cookies

Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site.

We use cookies for many important reasons, such as:

To provide a great experience for our visitors and customers.

To identify our site members/registered users

To monitor and analyze the performance, operation and effectiveness of our website.

To ensure our platform is secure and safe to use. 


We may use both "session" cookies and "persistent" cookies on the website. We will use the session cookies to: keep track of you whilst you navigate the website; and we will use the persistent cookies to: enable our website to recognise you when you visit; 

Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date. 

We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google's privacy policy is available at: http://www.google.com/privacypolicy.html 

Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

 

How do we store, use, share and disclose your site visitors' personal information?

Our business website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

How do we communicate with our website visitors?

We may contact you in regards to work, query, projects or to poll your opinions through surveys or questionnaires, to send updates about our business, or as otherwise necessary to contact you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

Disclosures

We may disclose information about you to [any of our employees, officers, agents, suppliers or subcontractors] insofar as reasonably necessary for the purposes as set out in this privacy policy. 

In addition, we may disclose information about you: 

  • to the extent that we are required to do so by law; 

  • in connection with any legal proceedings or prospective legal proceedings; 

  • in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); 

  • to the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling. 

  • Except as provided in this privacy policy, we will not provide your information to third parties.

How can your site visitors withdraw their consent?

If you don’t want us to process your data anymore, please get in touch with us.

 

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

Questions and your contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at julian.stoyel@googlemail.com or deidre_dyer@outlook.com.

Red Oak Genetics

Privacy & Cookies Policy

©2018. All rights reserved.

Website design + creation by 

Jolly Elephant

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